Showing posts with label location. Show all posts
Showing posts with label location. Show all posts

Tuesday, July 22, 2008

Location: Do you WANT our money?

When we had met Amanda at the Doubletree Hotel, I explained up front that we were going to be planning our wedding long distance, first from Ypsilanti and then from New York. She assured me this wasn't going to be a problem between phone calls and e-mails.

I feel rather gullible now, having believed that.

Shortly after we checked out locations I got a job (yaaaaaaaaaaaay) that had me working from 8:30 am to 5:00 pm (boooooooooooo), which meant talking to Amanda on the phone during the week was out, since she kept very similar office hours. After three attempts at e-mailing her, and leaving an after-hours phone message, I finally sent my maid of honor (who was living in Holland at the time) to go check in on Amanda in person and make sure she hadn't disappeared off of the face of the earth.

She hadn't. Turns out she was having "e-mail problems" and she had totally sent me an e-mail! But she would send me another one later that day.

If she did, it never arrived.

Finally giving up on e-mail, Amanda left me a voice mail message during the day that said, if I was available, she would call me around noon on Saturday since she had to do some things in the office then and we would talk and get all of my questions answered.

When Saturday rolled around there was no call at noon. Or at one. At two I finally decided I should make myself some lunch, since she clearly wasn't going to call.

As soon as I pulled my pasta off of the stove my phone rang. Because that's just how my life works!

Once I could finally talk to her, she was very forthcoming and helpful and was helping me figure out what the different pre-made wedding packages could be customized to include, and what we should definitely swap out because really it wasn't a good deal and so on and so forth. While I had been frustrated as all get out trying to get hold of her, I now felt much better and was sure that this was the place we needed to book for our wedding.

So I began e-mailing. And calling. Trying to get some sort of confirmation that yes, our date was still open and we could book the rooms and we could have a contract and how much would the deposit be...it was very frustrating. I took to saving each and every e-mail I sent to her, and her response, as well as documenting any phone calls just in case I needed to take this to someone higher up in the hotel. There were several times I felt like giving up, but every time my laziness and basic faith in people won out. If we chose a different location, that would probably mean going back to Holland to see if there were any other places we could find (we had already booked a photographer and were in the process of booking a DJ for the February 21st date so I didn't feel like bargaining with them to move back to February 28th to go with DeVos). Also, I like to believe that people are basically good and want to help each other, ESPECIALLY when it involves earning large sums of money for your business in the off-season (when we checked out the hotel in January there were maybe five cars in the parking lot. When I went back to visit with my mom to check out the hotel's restaurant in March there were only a few more. West Michigan doesn't get many visitors before Tulip Time in May and then the place, or at least the hotels, is swamped through Labor Day).

So far, while the process has been agonizingly slow and frustrating, everything is working out. In May I finally got a correct contract (I had been sent one in April that wasn't even close to correct. We were being charged for 50 more people than could even fit into our reception space, and the food price was way too much as well) and we sent in our deposit, and then in June I made a trip back to Holland in part so I could meet with Amanda in person and make sure everything had arrived correctly and just figure out all of the details. Like when would our tasting be scheduled. I also took the time to show my mom the ceremony space, since when we had visited in March those rooms had been closed.

So my review so far of Doubletree: it's a great space with lots of options for your ceremony or reception. While Amanda is extremely flaky and hard to get hold of, once you can talk to her she is extremely nice and accommodating. I also found out in June that they had recently hired an assistant for her, so it's possible that some of the communication issues will work themselves out.

Sunday, July 20, 2008

The final location!

The last place Billy and I looked at was actually a last minute decision. I was tooling around on the 'net after looking at the other three contenders and miraculously found another place that could do ceremonies and receptions (allegedly): the Doubletree Hotel in Holland. So I called them up and, even though it was a little last-minute, they agreed to meet with us the next morning.

We met with Amanda, the event coordinator, and while she wasn't quite as exuberant as our guide through DeVos Place, she was certainly more of a salesperson than some of the other people we'd spoken with. She sat us down with a portfolio of previous weddings they had worked on (only receptions, it looked like), so we could see the different buffet spreads and decoration options. Then we went on a tour to get an idea of spaces. She was really excited when I told her that we were looking to do 100-120 guests; if we could keep our guest list closer to 100 it meant we could use her favorite ballroom space that's usually overlooked for weddings because everyone has huge guest lists.

First we checked out the smaller ballroom(s) that would be used for the actual ceremony. They were simple, meeting-room-esque. Nothing fancy about them, but I thought we could make it work.

Then we went to the ballroom. And here's where I was sold. The ballroom is a funky, asymmetrical space, with a nice little "stage" area where we'll set up the head table (I certainly don't have any stage fright issues, and neither does the rest of the bridal party). There's a decent sized dance floor in one corner, an adjacent room for setting up the buffet tables, and we get to maximize our use of the space because, unlike some of the other ballrooms, we won't have to use a portable bar. Why? Because upstairs from the ballroom is Coaster's Lounge


(Source)

Normally open to everyone at the hotel, it's going to be closed off for the wedding. Here's where everyone can get their drinks AND our smoking friends can go up there for a smoke and still be part of the party atmosphere since it's a balcony style set up where you can stand in the lounge and overlook the party below.

Billy and I left feeling pretty good about the Doubletree. Our ceremony and reception would be held about ten yards apart, which was just the traveling distance we were looking for (there's also an additional bar set up in between the two locations, which we're going to have use of as well so everyone can get their drink on as soon as the ceremony's done). We had a few reservations (chief among Billy's: the entire time we were there, Amanda directed 99% of the conversation at me, and never even asked Billy's name!) initially, but the price and accommodations seemed right, so we decided to stop our search and look into actually booking the hotel.

Oh, if it were only so simple!=

Location, Location, Location

So once we had finalized West Michigan as our location...that still left a lot of options. Did we want Holland, my home town? Grand Rapids, the nearest city? Somewhere in between?

Ultimately the decision came down to: where could we get married AND have the reception?

Turns out, not very many places.

See, West Michigan is Religious. With a capital R. There are 170 churches in Holland alone, and Grand Rapids is the home of the Christian Reformed Church AND we kicked off the WWJD? bracelet trend.

So West Michigan likes its churches. A lot. So much so that it seems there isn't much demand for getting married outside of a church. Unless you're getting married at the beach, or at an outdoor gazebo. Two options that are soooooooooo not happening in February.

So in January, Billy and I treked across the state to spend a couple of days looking at a handful of locations that could, theoretically, handle hosting both parts of our ceremony.

Why did we look in January? Because my mom had convinced me that if someone was originally planning on getting married on Valentine's day and their preferred location was booked, they might consider moving the wedding back a weekend.

I was not going to let that happen to me! So I scoured, absolutely scoured every possible website I could find that even referenced doing indoor wedding ceremonies in West Michigan. We found...4. I believe. Again, I hadn't been planning on blogging every tiny detail of my wedding-planning-life at that point (I had only an inkling of how obsessed I was going to become!) so I didn't keep copious notes or take any pictures. Here are the places I remember looking at and rejecting:

Celebration Cinema: the Wave Room: Billy and I looooooooooooooove movies. Some people think going out to the movies is kind of a lame date: sure, you're sitting next to your sweetie for two hours, but you're just sitting there, staring at a screen in the dark. There's no interaction for that two hours.

Maybe we're un-romantic, but that's just fine with us. Billy and I are passionate about movies. He wants to write and/or direct for film (or TV. Or theatre. He's really not picky at this point) and I absolutely love studying film. So I had begun kicking around the idea of having a movie theme for the wedding (this was before I knew how popular it was as a theme. As someone who's usually totally non-traditional, I'm kind of kicking myself for this choice now. But it fits us so well I don't know what else I could possibly do!) and what better way to pull that in than by actually getting married at the movies!

Now, the website only mentions having space for wedding receptions, but some website or other that I checked out listed them as available for ceremonies as well, and when I called to make the appointment, the woman I spoke to assured me they had done ceremonies in the past and could definitely accommodate us.

When we pulled up to the theater, Billy wasn't so sure he was going to like it. Actually, he was pretty convinced as we walked in that he was going to hate it.

There's no private entrance (that we saw) for the Wave Room. There's no denying it: you're entering the main lobby of a big, modern cinemaplex. But really, I didn't see anything wrong with that. It was fun! It was us!

I really liked the Wave Room itself. It was really big with an entire wall of windows to catch any sort of sunlight we could get in February (or pretty pretty snowfall! That's what I'm hoping for: just enough to make it pretty, not a blizzard). Lots of space for a dance floor, and really cool food options (STATIONS! I hadn't heard of them before in my wedding research, but it sounded SO COOL!).

And then I asked where we would actually be getting married. I did not like the answer.

We could either have everyone sitting at their banquet tables as we got married (yuck) or have the room set up with a traditional style aisle and all of the chairs set out theatre style...and then banish all of our guests from the room for two hours while they re-set everything for the reception. What would our guests do during that time? "They could go see a movie!" (Yeah, because there are usually so many stellar films in February) "Or they could go eat. There's lots of restaurants here by the theater!"

Wait, seriously? You want me to drop thousands of dollars to feed 100+ people, and then encourage them to go get dinner on their own dime elsewhere?!

It didn't take long to cross the movie theater off of our list.

Crossroads Banquet and Conference Center: This is the place I wanted to cross off of our list as soon as we drove up. There are no pictures of the exterior anywhere to be found for good reason: it's a cinder block box. Maybe in the summer it was wonderful, lush grounds, but in January, it was a big gray box in the middle of a bunch of trampled down dirt.

So not appealing.

But inside it's pretty fantastic. They did a great sell for us. They had two distinct ballrooms for doing the ceremony in one place and then the reception in the other.It was really bright and cheerful inside (the sky in the lobby was painted with clouds!) and the bathrooms were fantabulous. A silly detail, I know, but it's something I noticed. They were also willing to cut us some deals because they were still a pretty new place and wanted to build up a customer base.

Oh, and they're affiliated with a Holiday Inn Express right next door that has a waterpark. Admission is included with your hotel room. That's pretty sweet.

The downsides: Aside from the outside appearance? Well, the dance floor was really small. I forget the exact dimensions but I'm pretty sure I blurted out "That's it?" when I saw the tiny slab of parquet off in one corner. If you don't plan on dancing at your wedding, this place would be fabulous, but we're big on dancing, so we knew this place probably wasn't for us. Plus it was a little bit in the middle of nowhere. Fairly close to the airport for our guests who would be flying in, but that's about the only thing it seemed close to. I'm not the biggest expert on Grand Rapids, so for all I know there were a million attractions right over the next hill, but as we were driving out to it I kept feeling like I must have missed it because there was just nothing out there.

DeVos Place: When I first told my mom that we were thinking about getting married over in her neck of the woods, the first place she looked up was The Amway Grand, which is the luxury hotel over in Grand Rapids.

Which is definitely reflected in the price.

So I was hesitant to check out DeVos Place, which is the convention center connected to the Grand. But I was very surprised to see that the place was downright cheap in comparison, and probably wouldn't have cost us much more overall than the place we ended up with.

The event coordinator at DeVos was wonderful, she gave us a full tour of all of our options, changing course as we explained more and more about what we were thinking, telling her what we did or didn't like about the rooms she was showing us. A great salesperson (I feel absolutely terrible for forgetting her name! But this was also almost 8 months ago, so I really shouldn't feel too bad), with a really creative mind. Her brain was constantly clicking along, proposing creative ideas for how we could pull off the ceremony and reception in a limited amount of space. They actually have experience doing receptions and ceremonies, something the other sites we'd visited had lacked. Crossroads had the space, but being so new they didn't really have the experience.

Ultimately, the only real reason we opted to go with some place else was a boat show was already booked for our desired date. They were wide open the next weekend, and if we really, really wanted to we could have figured out a way to make the 21st work...but it just wasn't meant to be.

If you're getting married in the Grand Rapids area, I would highly recommend checking out DeVos place for a very modern ceremony and/or reception.

Next post: Where did we end up going?

Saturday, July 19, 2008

Where on earth are we going to DO this, anyway?

Because Billy and I come from opposite ends of two different states, with family spread out all over the place, and were planning on moving to New York City, once we had a date in mind, we had to figure out where we wanted to get married. Not just a ceremony location or a reception hall, but a state. And then what part of the state!

It was a little daunting, and even got a little bit heated at times.

Possibilities we considered:

Destination Wedding: Ooh, go some place tropical in the middle of February! Who wouldn't love that? Billy and I took our first vacation together to Hawaii - wouldn't that be romantic, going back there for our wedding? Plus it gives a tropical vibe without requiring passports (the exact reason we chose Hawaii over a more exotic tropic locale). Or what about Las Vegas? I loooooooooooooooove Vegas, my parents loooooooooooooooooove Vegas, Billy has family iiiiiiiiiiiiiiiiiin Vegas (sorry, felt like I had a theme going with repeated vowels).

But we ditched the idea pretty quickly, as Billy was telling me he had about a hundred family members that needed to be invited, and there was no way his mom was going to take 'no' for an answer, and destination weddings (in my mind at the time) pretty much implied a limited guest list. Add in the fact that we wanted to invite all of our friends from college, who would essentially still be poor college students at the time we got married...we eliminated this one pretty quickly.

New York City: Would be home for us, but a destination wedding for everyone else. Still, it would be a slightly more reasonable destination for our mostly-midwest located families and friends.

Except that we still didn't know when, exactly, we were going to move out there. Which meant I'd either have to plan everything from afar, or plan everything in six months, on top of moving and finding a job. Oh, and New York is expensive. The midwest would stretch our dollars farther than New York would.

Ohio: Get married down in Billy's home town. Has the advantage of being where he's from and all of those hometown connections...but I felt like my hands would be a little bit tied planning a wedding in Billy's backyard from afar. I pretty much would have had to wait for him to be free before making any planning trips down there, because while his family is charming and sweet...they are still his family at this point. I would feel totally awkward being down there around them without Billy present. Plus, and maybe this is a bit selfish and/or stereotypical, it was really important to me to have my mom help plan this, something that would be hard to do if she was six hours away.

See, while I have a younger brother, I am most likely the only child of my parents who will get married. My younger brother is autistic, to a degree where the likelihood of marriage is slim to none for him. So this would be my mom's only chance to help plan a wedding for one of her children. Billy would counter by saying it might be the only one his mom gets to plan...but Billy has an older brother AND a younger sister, both of whom are in or have had very serious relationships. They're certainly not out of the wedding pool by any means.

So that left us with...

Michigan: My home state, the state where we met and went to college...it just fit. Especially once we decided that, yes, we were going to get married in or near my hometown. We briefly considered getting married near where we went to school, but since neither of us have family in town it seemed like it would be easier from a logistical perspective to do it on the west side.

Are you and your fiance from different places? How did you decide where to get married?